Privacy Policy

1. Introduction

Mahtab.in ("we," "our," or "us") is dedicated to safeguarding the privacy and medical confidentiality of international patients seeking healthcare coordination services in Delhi NCR, India. This Privacy Policy outlines our standards for collecting, processing, and protecting your data when you visit mahtab.in or use our USD 100 Medical Concierge Coordination services.

2. Information We Collect

To provide case coordination, specialist scheduling, and Medical Visa Invitation Letters (VIL), we collect:

• Personal Details: Full name, country of residence, passport copy, email address (mail@mahtab.in), and WhatsApp phone number.
• Medical Records: Diagnostic reports, MRI/CT scans, doctor prescriptions, and case summaries voluntarily shared for surgeon evaluations.
• Travel Information: Flight arrival/departure itineraries, attendant details, and accommodation preferences.
• Payment Verification: PayPal transaction receipts or bank transfer confirmations for the USD 100 coordination fee. (We never collect or store credit card numbers).

3. How We Protect & Use Your Data

• Hospital Coordination Only: Medical records are shared strictly with relevant accredited hospital departments in Delhi NCR to obtain specialist opinions and cost estimates.
• Zero Data Selling: We never sell, rent, or trade your medical or contact information to third-party advertisers or lead brokers.
• Secure Handling: All communications through our site and WhatsApp are handled with strict privacy protocols.

4. Contact & Privacy Inquiries

If you have questions regarding your data privacy, or wish to request data deletion after treatment completion, please reach out directly: